Customer Testimonials
First time bringing any of my cars to Hendrick Chevrolet Shawnee Mission. Met with Chris Mathis yesterday to install a new spoiler on my C8 corvette and was really impressed with the level of service he provided me. He was friendly and helpful. Everything was done in a timely matter. He went above and beyond. Highly recommend Chris!
Had a great experience working with Bob Stewart at Hendrick. I purchased a new Trailblazer, got a great deal for my trade in and was able to get where I wanted to be payment wise. Overall, the experience was quick and easy and I love my new vehicle!
I recently bought a new Blazer from Henderick Chevrolet and had a great experience. Misty Shelley did a great job handling the transaction and was very knowledgeable about the features. She was friendly, professional, and very helpful. I would highly recommend her.
Devin in Sales was very informative. He took the time to answer my questions. It was a very nice place. great deals on the cars. easy to talk with.
I had a very quick and easy experience working with Bob Stewart at Hendricks Chevrolet. I had a newer trade in, and needed the value of that car to be at a certain place before I was able to purchase the new car. It only took about ten minutes for them to meet me where I was at. They also let me test the car overnight, because I wasn’t quite ready to sign that day. These two moves convinced me that I wanted to do business with them. I didn’t feel pressured or icky, just grateful it was ...
I came here and was very pleased with the service that was provided. Everyone I came in contact with was pleasant and helpful. I will continue to use them for my service needs.
Customer Service; When the employees in the service department calls their family to say they are going to be late because they are going to help a customer. When employees go over and beyond to make the customer happy.This is the reason we go back to Hendrick over and over again. Big thanks to Tim and Rachel. Bernie, take care of these two please as everyone else left and it was Tim staying 1.5 hours after close. Thank you very much!!!
Hendrick Chevrolet is a great place to do business. Our salesman Stan Georgakopoulos was wonderful to work with. Loved his personality and humor. See him if you go there. The only thing I didn't like was the detail department. I think they didn't do a very good job. Diane S.
I have had the pleasure of a knowledgeable, experienced and professional Sales Consultant named Jarvis Jefferson. Jarvis has helped me every inch of the way in purchasing and helping me build my new 202 C-8 Corvette. His customer service skills are beyond what I was hoping for. I would highly recommend Hendrick Chevrolet and especially Jarvis to anyone looking to buy a new vehicle.
Just had my 2017 Trax in for service. Was promptly greeted. In and out for an oil change in 45 minutes. Everyone was wearing a mask, prompt, and courteous.
I have purchased 2 vehicles from Hendrick Chevrolet this year alone. They do a great job! If you are looking for somewhere to buy cars... not just once, but EVERY time, and know you will always be treated fairly and get a more than fair deal, this is your place !
Buying a car is never the best of times, the current situation with covid 19 make sit even worse. Fortunately I found Hendrick Chevrolet! While many closed or were inadequately staffed to handle our request the folks at Hendrick were responsive and happy to see us when we came in. Not only were they doing business as normal they had protections for those that were concerned about covid 19 yet had to buy because of necessity. That fit us to a T, car was dead and we had to be able to get to work! Friendly staff all wore masks and had ...
This is the best place to buy / finance / lease a car in town ! Great experience. Usually buying a car suck! Thankfully that couldnt be less true here. Will be buying from Hendrick Chevrolet for many years to come!
Had a front end issue while in town from Arizona. Everyone I dealt with was knowledgeable, professional, and went out of their way to get us on the road. Could not ask for a better experience!
Found an Equinox on their website at a fair price. Went in, test drove it, liked it. Byron Garcia, my salesman was very honest and helpful in answering my questions. Negotiated my deal with Marc Vance, (sales mgr.) The delivery was also good. They thoroughly explained the infotainment system and synced my phone to the vehicle. Overall a good buying experience, and would recommend them to others.
This is the second car I have leased from Hendrick. I would never go anywhere else. Stan Georgakopoulos gave me very specific instructions, answered questions in terms I could understand, and set my expectations every step of the way. I strongly recommend both Stan and Hendrick Chevrolet.
Excellent service at this dealership, I highly recommend Alyssa Mchenry for her efficiency and knowledge when it came to finding me an ideal car for my family and I.
It was a good feeling to walk in and be welcome. Had great service. Looking forward to do business with them. Thank you for the positive feel in your company.
The people were super friendly and the service was great! Very pleasant experience, hands down. I won't be going anywhere else in the future!
Alyssa gave me every opportunity to satisfy my curiosity about the various models of car I was interested in and gave me the opportunity to experience them. She was a very good guide as I went through this experience.
Had a really great experience with this dealer and specifically the sales rep Alyssa McHenry. As a matter of fact, I was so impressed with her abilities that when the widow of a close friend of mine was getting messed over by another dealer I referred her to Alyssa. Got a call, my friend was ecstatic with the treatment she received
I was in need of a new vehicle for one of my sales people. Alyssa McHenry was extremely attentive and detail oriented. She got me exactly what I needed and within budget. She made the process quick and easy. The experience warrants another purchase when I am ready.
I love this dealership. I worked with Waukesha Carter from the internet department and she made my experience go so smooth. Once I went in to the dealership I was greeted by Stan who was my sales guy avid he was funny and calmed my nerves. I would definitely go back and work with Waukesha Carter again.
I recently purchased a 2018 Tahoe and my experience with this dealership was excellent. My Sales person Alyssa McHenry, went out of her way to make sure I understood all of the features of the new Tahoe and the services that were available through the dealership and Chevrolet as well. I recommend this dealership and plan to go back to Alyssa when it is time to trade in again.
We had a great experience working on a leased vehicle. I would strongly recommend visiting with Alyssa. She was very knowledgeable and knew all about the car we leased. We were treated like family and she was a pleasure to work with. We will be returning to lease or purchase again.
Overall the experience was pretty good . Misty Shelly is a wonderful salesperson to work with. She seems very honest and straightforward and doesn't try to pressure you. If me or my family bought another car there, we would only work with her! The finance person was a young former marine and he was great to work with as well, fast and efficient! Really knew what he was doing. My only complaint was with the appraisal of my trade-in. The offer was way to low and then when I looked at the appraisal sheet, they had used the wrong model ...
I bought a new Cruze Hatchback this past weekend at Hendricks. This is the 3rd car in just over two years my husband and I have purchased there. We had a different salesperson for all three purchases. And I will say that all three were very helpful and knowledgeable. I am a Chevy girl and I know where I'll be buying all my new cars in the future - HENDRICK CHEVROLET SHAWNEE MISSION
We found the right car for me then Hendrick (Misty Shelley) work with me to get to a deal that worked for both of us. No pressure, just best bottom line for both.
I'm so Grateful! "Stan The Man" is the Man. He went above & beyond to make me Happy. He didn't quit until I got the Car I wanted. He knew that I wanted that Impala, and He made sure I got it. I must say. I've never been to a dealership like this. I will recommend everyone, that is looking to upgrade or just get a new car. Hendrick Chevrolet is it! Stan G. Is the man to see. Thanks Stan for your commitment to get me in my New Chevy Impala. Stan made me ...
My new car had issues right from the beginning but my service rep Kelly McCord really took care of me and made sure that my car got fixed. I will always deal with her. She is great!!
Jimmy Vaughn was excellent. Everyone was nice. They still the typical hand off but they moved very quickly with paperwork, etc. We liked the efficiency. Well done.
I stopped in on my way home Friday, comparing prices. I asked for a sales person and I was kindly greeted with Stan the Man, Stan Georgakopoulos! He was nothing less than exceptional!! He worked with me, didn't waste my time and made me a deal I couldn't pass up. He took the time to understand me and my situation, and continued to make me feel like part of the Hendrick family. ( My ex-husband has worked for Hendrick for 16 years.) I didn't plan on walking out of there Friday night with a new car but he made ...
Our experience with Hendrick Chevrolet was nothing less than exceptional!! My wife and I came into look at a 2010 Silverado 2500. Rick Herrera greeted us with a very genuine and warm welcome. He retrieved the truck for us to test drive and was extremely knowledgeable of the vehicle. (Very impressive) We decided we did not want the 2500 and decided to look at a new 1500. In short we kind of ran him ragged with questions and wanting to look at other trucks and options. After about 3 hours we came to a decision on a 2016 Silverado. We added accessories, removed options, etc. Not ...
We went to the dealership Saturday to "look" at a 2012 Corvette Grand Sport. We had recently decided to take the plunge and start the process of finding a newer Corvette to replace our 2005 Corvette, "Rocket Girl". We drove her only to see what we might get for a trade in without expecting to make any deal. As a matter of fact we were sure that this trip was only the beginning of our search. Obviously since I am writing this review it turned out to be a short search. Sarabeth got us connected with Stan "...
We came in for a search of a new vehicle and trade in of a family member's. We worked with Stephanie W. In sales. She led us to the right direction everytime. Very informative, polite and helpful. She answered every question about appraising, trading and buying. She also informed us of any great deals we find, Hendrick will get the vehicle to us one way or another. We.will definitely be back and let her lead us the way when we are definite on buying a car of our choice. Great customer service, knowledgable, and leadership
Thank you for a pleasant, no pressure, professional car buying experience. After visiting several other dealerships, I found what I wanted at Hendrick Chevrolet. Bob Stewart took the time to listen to me to determine what I was looking for. He found the vehicle I wanted in the Hendrick inventory. He then worked with me to ensure the price of the vehicle met my needs. His professionalism and friendliness contributed to a pleasant experience.
We went to the Hendrick to have the oil changed in our truck that we purchased 3 years ago. we didnt plan on buying a car that day. We were just walking around while waiting. Caleb approached us and we started talking about vehicles. He mentioned they had a car I may be interested in. We went for a test drive and we decided we really did like the car. the experience was a pleasent transaction from sales to finance. Shaun was wonderful with helping find the best loan for us. Went back to finalize some paperwork and left with a ...
Words cannot express my deep gratitude to Bernie Smith and Jason Murray for their wonderful kindness and deep understanding of my unfortunate situation I had with my 2008 Chevrolet Avalanche. Both of these fine gentlemen are the true definition of customer service. They listen to the customer and respond compassionately. I am forever grateful for these wonderful men and dealership and will continue to do business with them as long as I live in this area! A 5 star rating is not high enough in my book! Keep up the amazing work!!! 🙂
Andre is the best car salesman I've ever dealt with. The Colorado is the second vehicle I've bought from him and Hendrick. There's just no pressure when working with him. I'm to the point now where, if I need something, or just want to look at a car or truck, I give him a call and he goes out of his way to make sure I'm happy. Aside from the sales dept, service is also great. They are quick and very nice to work with. Hendrick is definitely where I'll be going the next ...
We have had Excellent service experiences with both Hendrick Acura ( Overland Oark) for my Acura TL, and with Hendrick Toyota ( Merriam)..but we have been taking our cars to Weaver's for any needed body work for some time. This time we needed several things on my wife's 2014 Toyota Sienna: a scrape on one door; tailgate dent from accidentally started to pull out of the garage with the lift up; and a broken mirror from my son pulling out. We went to Weavers and got estimates on all three . But they were tied up for several weeks, so we ...
Randy at Hendrickson Chevy was such a huge help. He found the perfect car in my price range. He was patient with me and very kind. Thank you so much for all of your help with me being a first time car buyer.
From the moment I walked into the door I had an amazing experience with this dealership. My sales consultant was Mr.Ramsey Penn. He was an absolute pleasure to do business with. He went out of his way to make sure that I was well informed at all times and was very knowledgeable of the Chevy products. What I can say about myself is that I can be pretty impatient, which didn't phase Mr. Penn at all. I have dealt with other dealerships such as Ford, Dodge, Infinity, BMW and Nissan. None of those dealerships even closely compared with ...
Rick was so awesome to work with in March when we bought the Corvette that when we purchased our second car this past week we knew we would go see Rick. Extremely helpful up front and honest. Made buying a car a happy occasion instead of like the ones we have had in the past which were awful. Rick has restored our faith in car salesmen!
Wow, this company is by far one of the best car dealerships in KC, from everything to sales and service they beat any negative thoughts out of my head that you can't trust a dealership or a service center. Craig in service was unexpected and I am going to come to him with all of my repairs just because of the service, he could over charge me and I would still come! Great company and people
For the past 3 weeks I helped my granddaughter look for a reliable pre-owned car. FINALLY, after many frustrating and disappointing experiences, I happened by Hendrick Chevrolet on Shawnee Mission Parkway in Merriam, KS. To make it brief, we found the perfect car for her with the help of Andre and Matt. Shawn completed the financial transactions. It was an easy, and actually FUN experience. Sarabeth, the manager, was absolutely terrific. Not only was she kind and professional, but the deal we got was more than fair! What a refreshing experience, especially compared the our previous encounters with other area dealerships. ...
Our 22 yr old daughter bought her first car on July 30, 2015 from Hendricks Chevrolet. Usually one dreads the financial end of this experience. Ours was completely different...Cory was so understanding at what we were trying to achieve, patient because the purchase became somewhat complicated , and made the entire buying experience fun for our daughter. He was so knowledgeable in the process & actually helped our daughter save money. Cory Derochie is top notch in his field!!! I have sung his praises to all our friends over the past couple days. Cory is absolutely the BEST!!!! Craig & Beverly Baker Overland ...
We purchased a 2015 Tahoe from Hendrick Chevrolet about two months ago. Our sales experience was good... our delivery visit went well... we just had a few minor repairs that needed to be made to the vehicle to make it perfect. That's when things started to go south... The repair experience didn't start off so well... We took the vehicle in for the repairs (a couple of paint chips, debris under the bra and some scratches to the roof racks.) A couple of days later, we got the car back and one paint chip repair had been attempted. My ...
I was looking to purchase a new Corvette and contacted Hendrick Chevrolet. Ramsey Penn called me back and discussed all of the vehicles they had in stock. I ended up purchasing a new 2015 and could not be happier. I will definitely contact Hendrick Chevrolet and for and future car purchases.
We currently take 7 vehicles to this dealership for service. The service that we have received has been prompt and thorough. Our senior service rep,, Derek Miller is honest and very knowledgable. We would highly reccomend this dealership for both sales and service.
I have bought all my Chevy's from this dealership for the past 24 years. In fact my 22 yr old daughter is coming in today to buy her very first car from Hendricks Chevrolet. The sales team is top notch but the reason I come to Hendricks Chevrolet is their service dept. Or should I say my service adviser DEREK MILLER!!!! He is by far the best there is!!! We are going to make sure Derek will be my daughters service adviser too. Derek is so friendly and welcoming to any problem or sometimes silly question I may have. Derek is ...
My experience was very positive. Cody was friendly and helpful without being "pushy," which I greatly appreciated. Everyone else was kind and helpful,too. I felt like a valued customer. I would have no problem recommending your dealership to others.
I had a great experience! I got exactly what I was looking for. Bobby found my dream car and John helped me with the finance part. I will definitely be coming back for my next vehicle!
When we went to Hendrick Chevrolet recently, we already had another brand in mind., but were looking around at a couple of other brands that friends had recommended. Hendrick is where we met Caleb Drake. We were impressed with his thoroughness, knowledge, courtesy and enthusiasm. We were tempted to buy the vehicle he showed us because it was a great vehicle and because we liked Caleb so much. In the end, we went with our original choice, but heartily recommend Hendrick Chevrolet and Caleb if you're in the market for a Chevy.
I live in Springfield, MO and was shopping for the 15% off Chevy Impalas on special. Hendrick had one that met my specifications. We had to have numerous phone calls while negotiating the purchase. They were patient and responsive to my requests and we were able to come to a mutually agreed upon price with no high pressure sales tactics. I put a deposit down and arranged to pick the vehicle up the next week. I was worried about the process of signing the paper work because I have had some bad experiences and my wife and kids had to make ...
I rated my experience as a 4 because we had the blessing of working with a great salesman (Bobby Covington). He was very sociable and wanted what was best for us. I didn't rate it a 5 because of a couple things. John Hanna was also a pleasure to work with. He was very upbeat and shared stories which made him very relatable. I felt the Used Sales Manager Chris came across rude as well as pushy. He seemed to almost say we were liars. But the main thing that left a sour taste in my mouth was the fact that ...
my experience was great I went in no pressure at all and left with a better deal than what I planned on and got the all I help I needed Thanks for the great car Bobby Covington
Bobby Covington and Hendrick Chevrolet are amazing. I highly recommend both, you will be pleased I promise. Great prices , great selection, and a wonderfull team.
Customer Service Was Amazing. Everyone had a part in making me feel comfortable. I personally dealt with Bobby Covington and he was very nice. I would definitely recommend this dealership; they were awesome!
Willing to beyond any other dealership and finday a way for me to get financed without a cosigner. All around very pleasurable. Will be doing business again in the future with this dealership
I own a 2007 Chevrolet Corvette. I am also a woman, and sometimes I can feel either intimidated or taken advantage of when it comes to car repair/service. I have used Jason & Matt in service there for the past 5 years. My car is in excellent mechanical condition. A potential buyer wanted Cable Dahmer to check it over, and CD told buyer that the struts were ready to go out, and the tires were too noisy, and brakes needed replacing. CD would have been happy to fix the struts on my 2007 car with 36,000 miles on it for $2,500. WHAT???? I immediately ...
My husband and I had visited Cable Dahmer Chevrolet in Kansas City Missouri originally. Cable Dahmer was a horrible and painful experience and we were treated so badly! But we were determined to find the right car at the right price so we went Hendrick's Chevrolet in Shawnee Mission, Kansas. From the minute we walked in the door it was a positive experience! Dale’s ability to make people laugh to get them out of the car which totally worked on me. I never write reviews but this dealership deserves 10 stars out of 5. Best customer experience that I have ...
We visited Hendrick Chevrolet and personally wanted to send our appreciation for Mr. Greg Saragusa. He treated us with such respect and compassion. He gave it to us straight and he was very professional when he gave us the information about the car. We got to learn about him and it made the trip there very comfortable. We were so impressed on how much confidence he had in us as a car buyer. My husband and I will continue to refer our friends to definitely go and visit Hendrick's Chevrolet in Merriam KS because working with Greg, he made ...
My husband and I had visited Roberts Chevrolet in Platte City Missouri originally. We were hoping to keep our business local if at all possible. Roberts was a horrible experience and we were treated so badly! But we were determined to find the right car at the right price so we traveled the extra 30 miles to visit Hendrick's Chevrolet in Shawnee Mission, Kansas. From the minute we walked in the door it was a positive experience! Our salesman, Andre Upshsaw approached us with a HUGE smile on his face, and ready to make a deal! Well, buying a car ...
It was 48 hours from the time I stepped foot on Hendrick's property to the time I purchased my pre-owned Cruze. Working with Greg, I immediately felt that I had a strong support liaison to educate me on various car options, features, pricing, etc. He was aware that I was exploring other dealer and car options and respected my position. Greg demonstrated exceptional follow-up and information flow unlike the other dealers I was working with. He assisted with the process all the way through an informative meeting with Beau Short of finance team to finalize the purchase. All in all, ...
I bought a slightly used 2012 Corvette. Levi was very friendly and helpful. I appreciate that work to get the deal completed quickly! Great job!
Visited the site for a vehicle we had seen on the Hendricks USA site, not realizing that the vehicle was not at this dealership. After explaining the vehicle we were interested in was actually in GA, John and team went out of there way to find a vehicle that, while not what we were initially interested in, met 100% of our needs. Despite the bad weather and late hour, both the sales and finance teams were eager and helpful in allowing us to walk out as very happy customers.
I purchased a 2014 Chevy Captiva. Of course I love the car, however being my first major solo car buying experience, my mother and I were blown away with Hendrix Chevrolet. John listened to our concerns/wants and did he very best to answer all our questions. He never pressured us into buying immediately rather encouraged that we should follow our own process of doing things (it was our first stop). Needless to say, we were back that evening sitting with John talking numbers on a car I had stumbled upon. My mother had some health issues at the time and ...
Andre, I love, love my new vehicle! Thank you for being so great. My husband and I have had a couple of discussions about the buying experience we encountered with Hendrick and we both agree we will be back again. You and Cory and Mary were very friendly and thorough. Best buying experience for both of us. An excellent review to come! Hope you got your Catfish dinner. 🙂 GO ROYALS! Kimberlee 'Christine' Young-Irvin Sent from my Verizon Wireless 4G LTE smartphone
My experience was great. This was mostly due to John Troast. He worked diligently to find a vehicle to satisfy my needs, with little pressure.
I purchased a 2011 Shelby GT 500 Convertible relying on pictures and discussions with John Troast since I lived over 700 miles away in Ludington Michigan. After talking with John at length about the car, and more importantly the overall customer service philosophy of the Hendrick dealership group, I felt very comfortable that the condition of the car would be up to my standards. After making an 11 hour road trip to pick up the car, I can tell you that I was not disappointed! I would recommend John and the Hendrick team to anyone. Thank you much for making this purchase a success ...
I found EXACTLY the car I was looking for. Actually the sales staff really didn't have to do any selling at all, but they were very helpful and friendly and took care of business promptly. Same with the finance department. We ended up not needing financing from the dealer but they worked very hard and did provide me with a contingency plan on financing. Overall I am quite pleased with this dealership and they are at the front of the line when the time comes to trade in my truck for a newer one. Thanks Hendrick!! I'll be ...
I recently had a great experience purchasing a used truck from Hendrick Chevrolet. I live in St. Louis and was having difficulty finding a reasonably priced vehicle with the low mileage and features that I wanted. Further, I wanted to trade-in my current vehicle. After an internet search, I found just the vehicle I wanted at Hendrick in Shawnee Mission KS. I contacted Hendrick on a Tuesday, sent pictures of my trade-in vehicle to them on Wednesday morning. Late Wednesday we agreed on pricing. On Friday morning, my wife and I left St. Louis for Hendrick Chevrolet arriving around noon. ...
I left the dealership happy. They worked with my needs and we came to find a quality car together. I would recommend this dealership and would use this dealership again.
I have always dreaded purchasing a new vehicle. John Troast was the best sales consultant my husband and I ever had the experience in dealing with. He answered all our questions honestly and did not pressure us in any way in making a quick decision. I would highly recommend John to anyone and look forward to working with him again when we are ready.
Bought my fist truck from Hendrick Chevrolet. I had Greg Saragusa as a sales representative and he could not have been more easy to work with. Answered all our questions honestly and went out of his way to make sure I felt comfortable with the purchase I was making. Highly recommend.
Often when making a large purchase people worry about getting scammed. However, Greg proved to be a professional - in sales who could ask for more? Greg developed an understanding of why we were buying a used car and the type of driving that would be needed. He was honest with us related to the vehicle and laid out the pros and cons related to the particular car we were buying. After that it was simply making sure the we felt comfortable with the price, which we did, so the deal was done in short order. If you deal with ...
I will buy my next truck from Bob Winn. He wasn't too pushy and seemed to try hard to answer all my questions. I would feel comfortable buying from Bob. Overall my experience was far better than other salesmen in the past. Hopefully, on my next visit I will hear a higher trade in value. Thank you for your time Bob. Mark Cashman
The service and personalization is remarkable. Our salesman treats us like family. We have been buying from Hendrick for the past 25 to 30 years.
Searched and found the vehicle on the internet, worked with Don via e-mail and finally made the trip to the dealership to test drive the car!
Great experience. I got the car I wanted at a price I could afford. The staff worked hard to find the right deal for me.
We stumbled upon the dealership by chance and drove thru the lot get out to look at this suburban and Greg came out in the rain to say hello. We talked for a bit took a test drive. My wife loved the ride, but wasn't for sure about buying on that day. Ryan and Gregg were real patient not pushing and great to our kids. They let us set in the suburban to discuss it as a family. They worked to get the price and payment my wife wanted, and seem to take all that long. Great deal great ...
Buying a car is never an easy task however when I first walked into the Shawnee Mission Chevrolet dealership I was treated with respect and walked through the proceess at my pace. Andre and Maurice worked tirelessly to make sure I was happy with my purchase and I can I definitely am. I recommend all of my friends and family to bring appl their car buying needs to Andre for an honest and caring car salesman who treats you like a person and listens to all your needs.
The best word to describe my experience at Superior Chevy in Shawnee Mission is "consistent." I know that the service is going to be professional.
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