Review Average: Star average through which customer rate their satisfaction
Review Count: How many customers review their experience
Review Recency: How recent customers have been reviewing us
Review Response: How quick we respond to customers’ feedback
Great Customer service from David Reed, great buying experience, see him for a vehicle! Do yourself a favor!
First Class Dealership. Luis is very knowledgeable and professional. All of the staff works very hard to create a special car buying experience and follow up with you after the sale is done.
Una de las mejores experiencias en la compra de mi nueva Traverse. Luis fue muy amable y supo entender todas mis necesidades, gracias a todo el equipo!
Great information - Bob Stewart was very helpful in talking me through the process of ordering a new vehicle - with no surprises! Will keep Hendrick and Bob in mind when we decide to pull the trigger.
Excellent experience at Hendrick Chevrolet. From the sales,service, and parts department. Everyone is so friendly and helpful. If you are need of a vehicle or service. Come to Hendrick Chevrolet.
Great experience from the beginning. The vehicle I inquired was pulled up when I arrived. Tim Bowers answered all of my questions along the way. I have already referred several friends to him.
I worked with Tim Bowers on my purchase. He was very calm and assuring during the whole process. He does a great job of putting you at ease and walking you through the buying process.
My Experience with Timothy Bowers was a really good and respectful nothing but quality service and a great environment. 10/10 would recommend to other customers.
Was looking for a pre-owned vehicle and needed to purchase in a hurry. The process was smooth and they made sure to listen to my needs before recommending vehicles to pick from. Financing was easy and I couldn't be more pleased with my experience. I will be sending friends and family to them without hesitation.
Been going here for service since 2017. Brian Johnson is amazing. He cares about his customers.
My wife’s Sonic had an issue that caused the service engine light to come on. Turns out it was an easy fix and did not cost me a fortune. Thank you Marvin for hookup!
Great service for my Traverse, had a brake issue that required a special order part. They kept me informed and got me in and out fast. Thank you to Marvin for referring me here.
The Team helped me find the Traverse I had been looking for, a hard thing to do in the current market. Special Thanks to Marvin for keeping me informed along the way.
Scott Phegley does an outstanding job taking care of us customers. He gets high marks from my family and myself. Good guy!
Had an absolute amazing car shopping experience. Nick Tremonti was very helpful! No pressure to buy. He knows his stuff! Be sure and ask for Nick if you go in. Thank you again!
Probably the best Chevrolet dealership around! All of the staff we encountered were super friendly. They answered all of our questions and we had many. When we are ready to purchase a vehicle, then we will definitely be back. Thanks Nicholas T.
Dennis Cotton is the best!! Highly recommend he went above and beyond to get us what we wanted! It’s our sencond vehicle we purchased through him!!
We just purchased our second vehicle from Hendrick Chevrolet, it was a 2021 Silverado, We live near St.Joseph, MO. but we had such an amazing experience back in 2018 with Dennis Cotton, we decided we would travel the 46 miles to have that same feeling again. We were not disappointed. Dennis makes buying a vehicle enjoyable and relaxing. You feel no pressure and you know that they are giving you the best deal possible. We will continue to come to Hendrick. Thank you Dennis !! And all the folks involved with our purchase. Rick should be very proud to have a team like ...
We had a great experiince buying a new truck from Hendrick Chevrolet in Shawnee. Dennis Cotton made the process very easy and was a plessure to work with on our purchase. The process was pretty easy with no hidden fees. The manager was great at sitting down with us and giving us the exact price we were looking at. He even found an added discount to make the price lower after we had settle on a price. We ended up paying even less. All the staff we interacted with were very nice and easy to work with.
We were very pleased with our purchase of new pickup. Dennis Cotton listened to our wants and needs and explained everything so well. A year later we still love our truck. We have been back a couple to time for scheduled service and have been very pleased with the professional courteous manner in which we were treated. We recommend you to all our family and friends!
Great experience purchasing a used 2017 Trax LS from here last week. Everyone was extremely professional and courteous. I will definitely return for service and my next purchase. Thank you for all of your hard work getting me approved!
Excellent experience at Hendrick Chevrolet Shawnee Mission. I was able to get in for service quick and all the service employees were helpful and friendly. They have lounge with TV,s WiFi, and snack machines.
I came in without an appointment from out if state. The service department was excellent. They were friendly and accommodating. They even allowed me to use my reward points. They have become my new dealership.
I was in the dealership last Saturday looking at new Trailblazers. They were extremely busy but did a good job working with me. I did bit purchase, but plan to go back and look at some used cars next week.
As always, a fantastic place to buy a car. This is my 6th vehicle purchase from this location. I would highly recommend Stan the Man.
I am currently in the service lounge awaiting my oil change and tire rotation. Everyone is friendly and making sure the visit goes smoothly. Wait time has been about an hour, this place is very busy. Would definitely recommend.
You hear a lot about car dealers supposedly wanting to buy your car. Here they mean it! I worked with Dan Adden and not only did they give me more than a fair amount for my car, the whole process was quick and painless.
Hendrick Chevy had the perfect Equinox for me and gave me a super offer on my trade. Bob Stewart was easy to work with on the sales floor, and Nick Pippin was great help in arranging the financing. Great experience!
There is only one person better at providing an excellent used car buying experience than Chris Anderson. His name is Cory Derochie. Good thing they both work at the same place! Go to Hendrick Chevy for your next purchase. I guarantee it will be the best vehicle purchase you have ever had!
Clarissa is the best! No need to shop anywhere else! Oneida in finance was very helpful in getting me approved! I really felt like I was taken care of.
Clarissa is an excellent sales rep she showed me a 18 used Trax that I fell in love with. She makes everything smooth and easy going. I recommend her for you future needs.
Clarissa was an exceptional sales lady, very knowledgeable about the crew cab 1500 Silverado. Really enjoyed working with her, she didn't pressure me and made the whole process comfortable.
Excellent experience at Hendrick Chevrolet with Stan! He is non pushy and truly cares about thr customer experience! If you are in need of a new or pre-owned vehicle then go see Stan at Hendrick!
Super friendly and fast service. Oil change and your rotation took about an hour. The service lounge area was clean and comfortable. Will be back.
I had a great experience working with Jake Vaupell at Hendrick Chevrolet. he was very informative and helpful. I appreciate his patience and knowledge. Jake is very easy to work with.
Went shopping for a new Silverado. Amazed at the number available in inventory! Great shopping experience, super friendly staff. We will definitely be back. Highly recommend.
Excellent experience with Brian Johnson. Go see Brian if you are need of service on your vehicle. He is very nice and truly cares about his customers.
Clarissa Santiago went out of her way to make our car buying experience so easy! Thank you!
Amazing experience. Had a smooth buying process and went great. Will come back again.
Was helped by Clarissa Santiago and she was very polite and answered all our questions
Great experience. Great person. Highly recommend
I had an amazing experience. Clarissa was so helpful in the choosing process and made it simple and easy. Would definitely buy from again.
My family and I have purchased several cars over the years and this is the only dealership I would recommend. Always friendly and very helpful. Great place to buy a car!!!
Luis went above and beyond to help us search for appropriate cars in our budget, helped us make decisions on which cars would suit each of my children’s needs and even had cars brought to this location for us to test drive! Great customer service!
First time bringing any of my cars to Hendrick Chevrolet Shawnee Mission. Met with Chris Mathis yesterday to install a new spoiler on my C8 corvette and was really impressed with the level of service he provided me. He was friendly and helpful. Everything was done in a timely matter. He went above and beyond. Highly recommend Chris!
Had a great experience working with Bob Stewart at Hendrick. I purchased a new Trailblazer, got a great deal for my trade in and was able to get where I wanted to be payment wise. Overall, the experience was quick and easy and I love my new vehicle!
Fantastic experience shopping for a new Silverado from Ken Ussery. If you are in the market for a new truck or Chevrolet then go see Kenneth at Hendrick Chevrolet.
Very good service. Every on was nice and friendly.
We shopped at this location based on their inventory and huge showroom. Biggest indoor showroom we've ever seen. Definitely makes you feel safe from Covid instead of being cramped in a dark tiny showroom.
Kenneth Ussery listened to my needs and got me the car off my dreams
Worked with Luis on a Malibu, and that dude is awesome! He went above and beyond to help me find the right vehicle and get the best deal. f you’re looking for the one of the best car guys go with Luis and Hendricks Chevrolet.
Had a great time at Hendrick Chevrolet with Samuel he made car shopping fun and with no hassle. I never felt pushed to do anything and feel good about my warranty. Highly recommend to everybody!
Great staff. Everyone was very helpful and courteous by clearly explaining all aspects of the work to be done. In sales ask for Luis. Habla Español.
I recently bought a new Blazer from Henderick Chevrolet and had a great experience. Misty Shelley did a great job handling the transaction and was very knowledgeable about the features. She was friendly, professional, and very helpful. I would highly recommend her.
Great sales man will buy next auto through him thank you Kenneth ussery
Very knowledgeable and trustworthy will be back thank you Kenneth Ussery
Kenneth has been excellent...Friendly and full of information. He checks in with us on occasion to see if we have any other vehicle needs and check on our satisfaction. He is sincere in his concerns, such a nice young man.
Devin in sales was great. answered all my quesitons. He never made me feel rushed. Hendrick had great prices on their new chevys. would go back again
Kenneth was very reliable and quick to help out when my car went through some terrible damage. He got me into services and repair as quickly as he could, which helped put me at ease and stress free over the ordeal.
Kenneth Ussery helped me greatly, when I needed a hand. He has been reliable in past, and continues to be.
Devin in Sales was very informative. He took the time to answer my questions. It was a very nice place. great deals on the cars. easy to talk with.
I had a very quick and easy experience working with Bob Stewart at Hendricks Chevrolet. I had a newer trade in, and needed the value of that car to be at a certain place before I was able to purchase the new car. It only took about ten minutes for them to meet me where I was at. They also let me test the car overnight, because I wasn’t quite ready to sign that day. These two moves convinced me that I wanted to do business with them. I didn’t feel pressured or icky, just grateful it was ...
I went to the dealer without an appointment. Usually Brian Johnson helps me but he was unavailable. Tricia stepped up and offered to help me. She was very respectful, knowledgeable and took car of my my tire problem and rear end alignment efficiently and promptly. I was in and out in less than two hours. She showed me the photo of my tires and alignment which I marveled at, pretty amazing technology. I am most impressed with everything at Hendrick?s Chevrolet. Thank you to all of you who work there!
I came here and was very pleased with the service that was provided. Everyone I came in contact with was pleasant and helpful. I will continue to use them for my service needs.
Outstanding Service as always. Scheduling was a breeze and Rachel in service is top notch.
Customer Service; When the employees in the service department calls their family to say they are going to be late because they are going to help a customer. When employees go over and beyond to make the customer happy.This is the reason we go back to Hendrick over and over again. Big thanks to Tim and Rachel. Bernie, take care of these two please as everyone else left and it was Tim staying 1.5 hours after close. Thank you very much!!!
Customer Service; When the employees in the service department calls their family to say they are going to be late because they are going to help a customer. When employees go over and beyond to make the customer happy.This is the reason we go back to Hendrick over and over again. Big thanks to Tim and Rachel. Bernie, take care of these two please as everyone else left and it was Tim staying 1.5 Hours after close. Thank you very much!!!
Our service consultant takes good care of us and the mechanics do a great job. We feel we are in good hands when we need car / truck repair or maintenance. David Newell
My salesman, Don Ross, did an amazing job of keeping me informed while my vehicle was being built. I ordered the 2020 Corvette, which was delayed several times, but Don kept me aware of all the issues and delays. I could not be happier with the car and with the way I was treated at Hendrick Chevrolet!! Thanks Hendrick!! John
Had a great time car shopping today! Very friendly and helpful while browsing and help picking out a vehicle! Everyone was wearing masks and following social distancing rules.
I had my car in for service and had 5 star experience.
Hendrick Chevrolet is a great place to do business. Our salesman Stan Georgakopoulos was wonderful to work with. Loved his personality and humor. See him if you go there. The only thing I didn't like was the detail department. I think they didn't do a very good job. Diane S.
I have had the pleasure of a knowledgeable, experienced and professional Sales Consultant named Jarvis Jefferson. Jarvis has helped me every inch of the way in purchasing and helping me build my new 202 C-8 Corvette. His customer service skills are beyond what I was hoping for. I would highly recommend Hendrick Chevrolet and especially Jarvis to anyone looking to buy a new vehicle.
Misty was awesome! She quickly found the vehicle that I wanted and made the purchasing process very smooth.
I have purchased 2 vehicles from Hendrick Chevrolet this year alone. They do a great job! If you are looking for somewhere to buy cars... not just once, but EVERY time, and know you will always be treated fairly and get a more than fair deal, this is your place !
If you need a great salesperson, I highly recommend Christine Goetz at Hendrick and also commend the whole Hendrick team. I interacted most in person with Christine and I have to say that the enthusiasm and care that Christine showed me was deeply appreciated. She was organized, prompt, and highly responsive to my needs. She was courteous, helpful and followed through to answer every question I had. She was extremely personable and genuine. I would recommend her to anyone. She will go above and beyond to HELP you whether or not a sale is made. THAT is putting the customer ...
I always bring my car here for service. Great people. Always upbeat and energetic. Bernie is the best ever. I will never go anywhere else.
Brought my 2017 Trax in for an oil change. In and out in less than 45 minutes. Everyone was wearing a mask, prompt, and courteous.
Just had my 2017 Trax in for service. Was promptly greeted. In and out for an oil change in 45 minutes. Everyone was wearing a mask, prompt, and courteous.
Misty Shelley took excellent care of me. Placed a Vette order and she was extremely helpful. Unfortunately for her, I was able to purchase a vehicle at another dealership before GM production began. Called her and she immediately refunded my deposit. Great customer service!
Friendly and Knowledgeable staff all around. Very clean from sales floor to service department. Everyone had on mask and kept a safe distance. If in need of a vehicle ask for Jarvis.
Sometimes a simple basic maintenance on your car is anything but simple and easy. The great guys here made it true with an easy and fast experience that I have found to not always be the norm at all places. Thanks to Alex for the smooth transaction and making me feel comfortable with the current COVID enviorment.
Going in to buy a truck is usually a hassle. Fully expected it to be the same way this time. Couldnt have been more wrong. Experience was great, they got me in and out, no BS car sales tactics. From my salesperson, to finance, and all the way through I was impressed
Great experience from the minute we inquired online. Chris in used cars was super friendly and talkative, really made us feel at home. Jake in finance is the man! Couldn't have asked for a better deal.
By far the best truck buying experience i have ever had. From start to finish top notch. Would highly recommend to anyone looking to buy a vehicle of ANY kind.
Came in shopping for a Silverado and had no intention on buying. Luis Saenz greeted me at my vehicle right when I pulled in. I hate having to wander around the lot waiting for someone to acknowledge me like on other dealer visits. Luis showed me a couple of new Silverado's and was very patient with me and my questions. I ended up buying a new truck from Luis and couldn't be happier! From start to finish Luis, finance, and the managers were all top notch and efficient on getting me in and out quickly. I also appreciated ...
Came in just browsing for some vehicles and was amazed by how friendly the staff is! They have a huge inventory of pre-owned vehicles with 2 different lots to choose from. The dealership was impeccably clean and the lot looks brand news. Great experience!!
Buying a car is never the best of times, the current situation with covid 19 make sit even worse. Fortunately I found Hendrick Chevrolet! While many closed or were inadequately staffed to handle our request the folks at Hendrick were responsive and happy to see us when we came in. Not only were they doing business as normal they had protections for those that were concerned about covid 19 yet had to buy because of necessity. That fit us to a T, car was dead and we had to be able to get to work! Friendly staff all wore masks and had ...
This is the best place to buy / finance / lease a car in town ! Great experience. Usually buying a car suck! Thankfully that couldnt be less true here. Will be buying from Hendrick Chevrolet for many years to come!
The staff was kind and to the point. They made sure that I was taken care of and understood everything about my car buying process.
Always excellent service. Bought two cars there, serviced there, and will probably buy our third there.
Amazing place to go! Need help ask for AJ and Jake they were the best help ever.
They did good job and got it done in a timely manner
Had a front end issue while in town from Arizona. Everyone I dealt with was knowledgeable, professional, and went out of their way to get us on the road. Could not ask for a better experience!
Found an Equinox on their website at a fair price. Went in, test drove it, liked it. Byron Garcia, my salesman was very honest and helpful in answering my questions. Negotiated my deal with Marc Vance, (sales mgr.) The delivery was also good. They thoroughly explained the infotainment system and synced my phone to the vehicle. Overall a good buying experience, and would recommend them to others.
We did not come in to buy a new car but did, our Tahoe was 12 years old and we thuoght it was time. We think we were very lucky that J.P. Bustamante led us to MISTY SHELLEY, She is Great. She listened to us and no pressure, she explaind everything. WE would tell anyone we know to come to Hendrick and See MISTY if their looking for a new car. Alexxis in delivery also was very helpful, she explane everything that we need know about the operation of everything inside the car. THANKS Jake in finance was very helpful ...
Fast friendly and accurate service..would recommend this dealer to anyone.
Always good service. Pretty expensive though. I take it there because I trust the worksmanship.
This is the second car I have leased from Hendrick. I would never go anywhere else. Stan Georgakopoulos gave me very specific instructions, answered questions in terms I could understand, and set my expectations every step of the way. I strongly recommend both Stan and Hendrick Chevrolet.
Bought a 2018 Silverado on Jan.15 at Shawnee. Robert R. was easy to work with. Stan the GM as well. I felt respected and listened to. R.H.